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Menorah Housing Foundation and its affiliated entities (“we”, “us”, or “our”) are committed to protecting the privacy of individuals and achieving and maintaining the trust of users of and visitors to websites owned and/or operated by Menorah Housing Foundation (collectively, “Visitors”, “you”, or “your”) as they make use of certain online property management services by Menorah Housing Foundation for applicants and residents of subsidized housing for adults aged 62 or above (the “Services”). Central to this mission is providing a robust security and privacy program that carefully protects the Personal Information (defined below) of Visitors to, associated mobile device applications, and any other Menorah Housing Foundation -controlled websites (collectively, the “Sites”) that link to this Privacy Policy.

Web Sites Covered by This Policy

This Privacy Policy describes our privacy practices regarding information, which could be used to identify a specific individual (“Personal Information”), we collect from Visitors to the Sites to make use of our Services.

Web Sites Not Covered by This Policy

The Menorah Housing Foundation Sites may include links or references to certain websites or services operated by third-parties (“Third-Party Services”), including, but not necessarily limited to, PayPal (to accept donations to Menorah Housing Foundation’s charitable mission) and PayLease (to accept tenant property rental payments). This Privacy Policy does not apply to such Third-Party Services. Such Third-Party Services may have their own privacy policies which are not controlled by Menorah Housing Foundation, and you are encouraged to review such privacy policies prior to engaging such Third-Party Services.

Information We Collect

Personal Information. Menorah Housing Foundation collects Personal Information on the Menorah Housing Foundation Sites only if you provide it. This may include, but not be limited to: the process of setting up a user account, requesting a rental application or to be placed on a waiting list for residential vacancies, submitting a maintenance request for a residence rented by you from Menorah Housing Foundation, applying for employment with Menorah Housing Foundation, or by contacting Menorah Housing Foundation for some other reason through a web form. In these cases only, we will require you to provide information necessary to fulfill your request, such as your name, email address, mailing address, building and apartment number (if a tenant of Menorah Housing Foundation), and telephone number.

Generic User Information

As you navigate the Menorah Housing Foundation Sites, we may also collect non-identifying generic user information through the use of commonly-used information-gathering tools, such as cookies and Google Analytics. This information includes standard information from your Web browser (e.g., browser type and browser language), your Internet Protocol (IP) address, the URL of the page that referred you and the actions you take on the Menorah Housing Foundation Sites (e.g., the web pages viewed, the survey responses you submit, the links clicked, etc.).


The Menorah Housing Foundation Sites use cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to the Menorah Housing Foundation Sites and helping our team to understand which sections of the website you find most interesting and useful. You may be able to adjust your cookie use settings in your web browser.

Google Analytics

Google Analytics is used to track the website activity of users such as session duration, pages per session, bounce rate, etc., along with information on the source of the traffic to the Menorah Housing Foundation Sites.

How We Use Information We Collect

Menorah Housing Foundation uses the Personal Information you submit on the Menorah Housing Foundation Sites solely to perform the services or activity being requested and to present its content to you. Personal Information will never be sold or rented. We may use third parties to perform services related to the services or activity requested, such as payment processing for any applicable fees associated with an event or transaction. These third parties have access to the information you submit only to perform these tasks on our behalf.
Non-identifying generic user information is referenced only to help us improve the usability of the Menorah Housing Foundation Sites, but may be used for other purposes at the sole discretion of Menorah Housing Foundation.

Information We Share

Service Providers. As described above, Menorah Housing Foundation may share your Personal Information with contracted service providers so that these service providers can provide Services on our behalf. Menorah Housing Foundation does not share, sell, rent, or trade any Personal Information to or with third parties for their promotional or marketing purposes.

Menorah Housing Foundation Affiliates

Menorah Housing Foundation may share your personal data with our affiliates for the purpose of any necessary collaboration. For example, we may need to share your information with an affiliate for job application and employment purposes.

Menorah Housing Foundation Successor

Menorah Housing Foundation may share your Personal Information with an acquiror or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Visitors is among the assets to be transferred.

Compelled Disclosure

Menorah Housing Foundation may be legally obligated to use or disclose your Personal Information if required by law or if we reasonably believes that such use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process.

Children Under the Age of 16

Menorah Housing Foundation Sites are not intended for children under 16 years of age. No one under age 16 may provide any information to, or on, any of our Sites. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use any Menorah Housing Foundation Sites, and do not provide any information via any such Sites. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that Personal Information. If you believe any Menorah Housing Foundation Sites may have collected Personal Information from or about a child under 16, please contact us as provided below.

Rights of Individuals

Visitors who wish to correct, update, change, or erase the Personal Information they submit on any Menorah Housing Foundation Sites may contact us as provided below. Please note that non-identifying generic information is typically aggregated and thus is not correctable, updatable, changeable, or erasable.

Data Retention

Menorah Housing Foundation retains the Personal Information we receive on our Sites for the duration of your relationship with us, plus a reasonable period thereafter as necessary to fulfil the purposes described above. Retention periods may be extended if we are required to preserve your Personal Information because of litigation, investigations and other similar proceedings, or if a longer retention period is required or permitted by applicable law.


Menorah Housing Foundation is committed to protecting the security of any Personal Information you provide to us. We use appropriate administrative, technical, and physical security measures to protect any Personal Information you submit. Despite these protections, no one, including Menorah Housing Foundation, can guarantee the security of any data submitted over the Internet. We will take reasonable steps, in compliance with applicable law, to notify you in case of a data breach that exposes your Personal Information to disclosure.

Changes to this Privacy Policy
Menorah Housing Foundation reserves the right to change this Privacy Policy from time to time. Your continued use of any Menorah Housing Foundation Sites after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
Contacting Us

If you have any questions about this Privacy Policy, or you would like to exercise any of your applicable rights regarding your Personal Information, please let us know by contacting us using any of the methods below:
By phone at: 310-475-6083
By email at: [email protected]
By mail at: 10991 W. Pico Blvd. Los Angeles, CA 90064